How do I pair a screen to Screenbird?

Start Screenbird on the device hooked up to your screen. The screen then shows a 6-character pairing code. In the dashboard, go to Screens, click Pair screen, enter that code, give the screen a name, and click Pair. The screen shows up in your overview and can receive content.

What you need

• A Screenbird account. See create an account.
• A device hooked up to your screen that runs the Screenbird player. No screen at hand yet? You can start with the web player in a browser tab, see step 2.

Step 1: start Screenbird on the screen

Install the Screenbird app on your device, or open player.screenbird.app in the device's browser. Which app goes with which device, and where to download it, is covered in Player apps per device.

As soon as Screenbird is running, the screen shows the pairing code. On most devices there is a QR code next to it: scan it with your phone and you land on the pairing page with the code already filled in. The screen then gets a name automatically, which you can change later in the screen settings. On Fire TV the QR code is deliberately left out (Amazon Appstore rules), so type the code over by hand.

The code stays valid for as long as the player sits on the pairing screen. The device stores the code and reports it again at intervals, so there is no rush and no new code turns up on its own. You only get a new code once the screen is unpaired or the device's storage is wiped. If you pair with the QR code, the device does need to be online at that moment.

Step 2: pair in the dashboard

1. Go to Screens in the sidebar.
2. Click Pair screen.
3. Under How would you like to start?, pick I can see a pairing code.
4. Type the code under Enter the pairing code and click Next.
5. Enter a recognizable name under Screen name, Reception for example. A suggestion is already filled in.
6. Click Pair.

Does the app still need installing? At step 3, pick Install the app first, choose your device under What type of screen do you have? and follow the installation steps. Then click I can see a pairing code, pair now → and carry on from step 4.

No screen at hand yet? At step 3, pick No screen on hand yet?. The web player opens in a new tab and shows a pairing code, which you then enter at step 4.

New to Screenbird? On Start, Screenbird walks you through it step by step: which device you need, how to get Screenbird onto it, and where to enter the code.

Step 3: send content to your screen

Your first screen shows a welcome design straight away. To put your own content on it:

1. Go to Files in the sidebar.
2. Click New and choose Upload files, or pick an item that is already there.
3. Right-click the item and choose Send to screen.
4. Select your screen and click Send.

The options you get when you send, such as permanent or temporary, are covered in send content to a screen.

The pairing code

The code is 6 characters long and mixes digits and letters. The letters I, L, O, and U are left out so you cannot mistake them for 1, 0, or other characters. Upper or lower case makes no difference.

Trouble pairing

Invalid pairing code. Check the code and try again. Check that you copied all 6 characters and watch out for the characters that never appear (I, L, O, and U).

No code on the screen. Check that the device has internet over Wi-Fi or ethernet. See Network requirements.

Screen licenses full. Every paired screen uses a license. If they are all in use and you enter a valid code, you get a choice. Pick which screen the new one replaces and click Replace: the name, settings and content of that screen move to the new device, and the old device is unpaired. Or click Increase licenses; only the account owner can add licenses. See Manage your subscription.

Replacing a device. To move an existing screen onto new hardware and keep all its settings, use Re-pair on that screen instead of pairing a new one. Detaching hardware is covered in Unpairing a screen.

Screen stays offline, Amazon devices only. If the Signage Stick or Fire TV has internet but the screen stays offline in the dashboard, the network is most likely blocking time sync. See Network requirements.