Disconnect or remove a screen
Disconnect a screen temporarily
If you want to temporarily disconnect a screen from Screenbird without deleting it:
- Open the Screenbird Player on the device connected to your screen
- Click on the menu (hamburger icon or settings)
- Click on Disconnect or Log out
- The device will no longer display content from Screenbird
To reconnect:
- Open the Screenbird Player
- Log in with your email and password
- Select the screen from the list
- The connection will be restored
Remove a screen permanently
To permanently delete a screen from your Screenbird account:
- Go to Screens in the sidebar
- Find the screen you want to remove
- Click on the screen to open its details
- Click on the Settings tab
- Scroll down and find the Danger zone section
- Click on Delete screen
- Confirm the deletion by entering the screen name
- Click Delete permanently
The screen has been permanently deleted from your account.
Warning: All schedules and content assigned to this screen will also be deleted. This action cannot be undone.
After removal
After a screen is deleted:
- The device can no longer connect to Screenbird
- All schedules assigned to this screen are deleted
- The screen will no longer appear in your dashboard
- If you want to use the device again, you will need to create a new screen and connect the device to it
Troubleshooting
I deleted the screen by accident
Unfortunately, deleted screens cannot be recovered. However, your content and playlists are still available. You can:
- Create a new screen with the same name
- Reconnect the device
- Reassign your content and schedules
The device is still trying to connect to the deleted screen
- Restart the Screenbird Player application
- Clear the browser cache (if using web player)
- Log out and log in again
- Select a different screen from the list