Change your profile settings

Your profile settings live under Settings, on the Profile tab. That is where you change your profile photo, your first and last name, your email address, language, time format and password. Click Save once you have made a change.

Open your profile settings

  1. Click your profile photo or your initials at the bottom of the sidebar.
  2. Click Settings.
  3. Click Profile in the bar at the top.

That bar only shows the tabs your role has access to. Profile is always there. Company and Subscription are for the owner only. Brand settings and Connections depend on the permissions that come with your role.

Name and profile photo

  1. Fill in First name and Last name.
  2. Under Profile photo, click Upload photo to pick a photo, or Delete to remove the one you have now.
  3. Click Save.

Change your email address

The button next to Email address is only there if you sign in with a password. If you sign in with Google or Microsoft, you manage your email address with that provider.

  1. Next to Email address, click Change.
  2. Fill in New email address and Current password.
  3. Click Change email address.
  4. You get a confirmation email at your current address and at your new one. Finish the change through the link in that email; the links stay valid for 15 minutes.

Until the change is confirmed, your profile shows that a change is waiting for confirmation. After that, you sign in with your new address.

Language and time format

  1. Pick the language you want under Language.
  2. Under Time format, choose 24-hour (14:30) or 12-hour (2:30 PM).
  3. Click Save.

The dashboard comes in 15 languages: Nederlands, English, Deutsch, Français, Español, Português, Italiano, 日本語, 한국어, 中文, Svenska, Dansk, Norsk, Polski and Türkçe. Your choice only applies to the way you see the dashboard yourself; your colleagues keep their own language and your screens stay as they are. If you pick nothing, the dashboard follows your browser language, and if that language is not on the list, it falls back to English.

Every time in the dashboard follows this setting, such as the schedule calendar and the times shown with temporary content. If you set nothing, the format follows your browser language. Clock apps on your screens have their own time setting per app and are not affected.

Change your password

  1. Under Password, click Change.
  2. Fill in Current password.
  3. Fill in New password and Confirm new password.
  4. Click Change.

A new password needs at least 12 characters. Passwords that are too weak, or that turn up in a known data breach, are refused.

If you sign in with Google or Microsoft, this section is still there, but the change will not go through: the check on your current password cannot succeed. In that case, you manage your password with your provider.

Sign out on all devices

At the bottom of the page you find Sign out on all devices. Sign out everywhere ends every session on your account, including the one on this device. After that, you sign in again.

You find Delete account in the same place. See delete your account.

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